Waiver of Premiums Due is Available to Certain Individuals

For members with a Los Angeles County or Ventura County home address on file with MPI as of January 1, 2025, MPI will grant a waiver of premiums for health benefits due for January, February and March 2025 to each member enrolled in the Active Health Plan (who is subject to premium payments for active coverage for themselves and/or their dependents) who was eligible and enrolled on January 1, 2025, if the ZIP code of their home address on file with MPI was in a mandatory fire evacuation zone. While there will be no refunds, those members who have already paid a premium for the applicable period will be issued a credit for the next premium payment period. Your members who are eligible for this benefit will be contacted by MPI directly. As of the date of this notice, your members who are eligible for this benefit must have an address on file with MPI that falls within one of the following ZIP codes: 90046 90265 90290 91001 91006 91024 91104 91302 91342 91367 90049 90272 90402 91003 91011 91103 91107 91307 91344 93510

Waiver of COBRA Premiums Due is Available to Certain Individuals

For members with a Los Angeles County or Ventura County home address on file with MPI as of January 1, 2025, MPI will grant a waiver of COBRA premiums for health benefits due for January, February and March 2025 to each member enrolled in COBRA on January 1, 2025 if the ZIP code of their home address on file with MPI was in a mandatory fire evacuation zone and the member was displaced for two weeks (14 days) or more from their home due to the disaster.

While there will be no refunds, your members who have already paid a COBRA premium for the applicable period will be issued a credit for the next premium payment period. Your members who are eligible for this benefit will be contacted by MPI directly. As of the date of this notice, your members who are eligible for this benefit must have an address on file with MPI that falls within one of the following ZIP codes: 90046 90265 90290 91001 91006 91024 91104 91302 91342 91367 90049 90272 90402 91003 91011 91103 91107 91307 91344 93510

Emotional Support Resources

Members are reminded that there are a variety of resources available to them and their loved ones through Optum. Your members may visit Optum at ww.optumwellbeing.com where they can find emotional support resources and information related to mental health, traumatic events, natural disasters, and grief and loss. To access other mental health-related benefit information available through Optum, visit www.liveandworkwell.com and browse with access code: MPIPHP. Your members may also call (866) 248-4094 to speak with an Optum mental health specialist trained to help those who are overwhelmed, depressed, or are searching for answers.

Replacement Glasses May Be Available

Members who have lost or broken glasses due to the fires may contact VSP at (800) 877-7195 to get assistance. Replacement glasses may be available even if the benefit was previously used. Your members without VSP coverage can contact their local American Red Cross chapter or shelter, or call (800) 733-2767, to ask about support for replacement eyewear, which may include VSP Eyes of Hope gift certificates or an alternative solution. Your members are encouraged to visit VSP’s website, www.vsp.com/naturaldisaster-resources, for additional information.

Early Refills of Medications

Members who reside in Los Angeles and Ventura counties may request refills of their prescription medications lost during the fires. To do so, your members can visit any in-network pharmacy and request a refill of their medications. The pharmacy staff will enter a code that will allow a refill of the prescription. Pharmacy staff are aware of this code. Also, CVS Specialty Pharmacy can make early refills and ship medications to alternate locations, if needed.

MPI Is Here to Help Along the Way We understand that, as a result of the recent fires, your members may have lost important MPI-related paperwork. While much of this paperwork – including medical ID cards, tax forms, retirement statements, explanations of benefits, and referrals – may be reprinted from www.mpiphp.org, MPI is fully-aware that certain information may not be accessed online. Should  members need MPI’s assistance accessing this information or addressing a question, please contact us at (855) 275-4674.