Job Description

Your New Role…

Warner Bros. Studio Operations, a division of WB Studio Enterprises Inc. is seeking a Department Clerk. This position will assist the Set Lighting department with clerical support, creation of orders and billing of customers. The department is very fast paced and is crucial to the overall organizational flow of the department. Must be able to work effectively in a highly dynamic and customer-facing environment.

Your Role Accountabilities…

· Customer Service. Assist and answer customer questions in person, via email, and via phone.

· Process and track payments and purchase orders. Provide billing support, reconcile transactions and provide back-up invoices as needed.

· Process time and attendance, prepare reports, communicate with internal and external clients.

· General Clerical Duties. Answer multiple line phone, transfer calls, take messages and research questions, check, forward and/or respond to e-mails as needed.

· Provide support for production heads pertaining to order information.

Qualifications & Experience…

· 2-3 years customer service.

· 1-2 years studio experience.

· High School diploma or equivalent required.

· Prior administrative/clerical and data entry experience required.

· Must have effective communication skills and good follow through skills.

· Background must demonstrate strong customer service, the ability to work effectively in a fast-paced environment and strong attention to detail.

· Must be proficient in Outlook, Word, and Excel.

· Knowledge of SAP or similar accounting software and billing system.

· Previous production experience or knowledge of production a plus.

· Strong billing, accounts payable and receivable experience a plus